Fully-Managed IT/Outsourced IT Department

Take the worry out of your organization’s Information Technology needs, and let NetWatch be your IT Department. We offer a top-to-bottom IT monitoring, management, and support solution for businesses of any size or industry. Our fully managed clients enjoy these benefits:

Systems and network maintenance and monitoring-Our management software will alert us of any hardware, network, or other systems issues so we can remediate them before they become an emergency outage, instead of after.

Remote and Onsite Help Desk – Our Help Desk staff is standing by waiting to help! With an average business-hours response time of 15 minutes, and remote access capabilities, you won’t be waiting long for the help you need. And if we need to come onsite to fix it, you don’t pay extra!

Reporting and Asset management – We keep an inventory of  your hardware and software, so you don’t have to. We also manage your IT equipment life cycle, from warranty maintenance to equipment disposal. You’ll get a monthly report of your systems status including resource usage, warranty, and updates.

Cybersecurity Management – With new threats always on the horizon, we’re always on watch. We keep up with the latest security concerns and threats so that we can respond proactively.

“CTO-on-demand” service – Sometimes it helps to step back and look at the big picture. Large corporations enjoy the benefit of having a director- and/or executive-level IT position that manages the company’s information systems policies and growth strategies. We think small-to-medium businesses (SMB’s)  in all industries deserve the same benefit!

Vendor Management – Don’t spend all day getting bounced around between various tech vendors. Report your problems to us, and let us figure out who needs to be contacted…and better yet, let us do it on your behalf!

DNS proxy content filtering – We’ll send all your web requests through a proxy so we can filter out known malicious websites, as well as any sites or categories (e.g. social media, gambling, shopping, etc.) that you want filtered out to maximize employee productivity.

Managed antivirus and antimalwareIt’s increasingly important to make sure that antivirus software is kept up-to-date. However, multiple endpoints can be difficult to manage with conventional out-of-the-box antivirus software.  We partner with Webroot ® to provide a cloud-managed antivirus product that is centrally managed, quick and easy to deploy, and takes far less system resources than conventional antivirus solutions. We also deploy tools like MalwareBytes® for adware/malware, and CryptoPrevent for protection from ransomware infections.